OUTBOUND SALES SPECIALIST (DIGITAL REP) - 1 YEAR RENEWABLE CONTRACT

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Location: Kuala Lumpur
Salary : RM2600 - RM3200

*MUST HAVE*
-Degree / Diploma holders
-2 - years working experience in Outbound Telesales
-Digital savvy and familiar with web culture is a must
-Ability to type at least 35 wpm with a high accuracy rate
-Strong verbal and written communication skills in English

*OTHERS/ADVANTAGES*
-Customer-focused and bottom-line performance-driven personality
-Able to offer real-time support to customers
-Ability to communicate via online chat in a professional manner
-Ability to use effective probing techniques to identify customer needs for possible sales opportunity
-Team player with the ability to multi-task
-Able to work in a fast-paced environment
-Digital savvy and familiar with web culture

*RESPONSIBILITIES*
-Sell insurance products by interacting with customers using webchat and outbound calls
-Responsible for building the business and deepening customer relationships through the execution of an effective online selling process
-Respond quickly and accurately to customer inquiries via live web chat and outbound calls
-Meet and achieve KPIs on a daily and monthly basis based on total live chats handle, average handling time, abandoned rate and total sale achieved
-Adhere to Quality Assurance (QA) guidelines to comply with the companys standards on chats quality
-Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements


Interested applicants are invited to email with comprehensive resume to Roslan at :
roslanmajid@seekers-recruiter.com.my
 
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