Oct 20, 2019
Location: Jalan Sultan
Salary : RM1800 - RM2800

-Degree in IT/Computer Application
-Open to Fresh Graduates or minimum 2 years of working experience as Application Support Analyst
-Familiar database management systems like MS SQL Database, understanding of web applications,middleware systems, working knowledge of HL7 Integration, servers etc.
-Willing to travel in West Malaysia

-Knowledge of Healthcare Application
-Experience working in a Hospital, Clinical Laboratory, Doctor Clinic environment
-Always willing to learn and apply leading-edge technologies

-Lead the customer-facing implementation team during projects and to coordinate with the client and provide feedback to the development/functional teams for patches/updates/development and deploy the same to the application after checking
-Liaison with Clients to understand and assist in application issues/bug resolution and work with off-shore teams for quick turn around on bug resolution
-Responsible for first level troubleshooting, debugging of issues reported by our internal/external customers and providing timely resolution
-Coordinate with development/product team in getting resolution as and when required
-Has strong analytical skills and good ability to summarize and convey the key messages
-Autonomous and rigorous in managing usual incident, requests and performing daily monitoring & reporting in accordance procedures
-Providing regular updates about the issues to the stakeholders involved
-Keep up with the product releases and learn the functioning of features from time to time
-Plan, perform, and manage low to medium complexity production support tasks and activities that require subject matter knowledge regarding general application and infrastructure support
-To assist and conduct product demos to clients
-To assist in all implementation projects laid out from time to time
-To work to enhance the visibility of the company and the products via digital media and roadshows
-To participate in customer experience demonstrations

Interested applicants are invited to email with
comprehensive resume to Roslan at :
[email protected]